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Managing conflict : Qantas.

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Professor Stewart Clegg discusses methods for managing conflict, such as communication and workshops. He uses Qantas's appointment of a new CEO and the reaction to the changes he implemented as an example of how not to manage conflict.

Bibliographic Details
Format: Video
Language:English
Language Notes:Closed-captions in English.
Published: London, United Kingdom : SAGE Publications Ltd, 2016.
Series:SAGE video case studies.
Subjects:
Qantas Airways.
Labor disputes > Australia > Case studies.
Travail > Conflits > Australie > Études de cas.
Labor disputes.
Australia.
Webcast
Case studies.
Internet videos.
Nonfiction television programs.
Émissions télévisées autres que de fiction.
Vidéos sur Internet.
Online Access:Connect to this streaming video
Description
Summary:Professor Stewart Clegg discusses methods for managing conflict, such as communication and workshops. He uses Qantas's appointment of a new CEO and the reaction to the changes he implemented as an example of how not to manage conflict.
Physical Description:1 online resource (1 video file (11 min., 55 sec.)) : sound, colour
Audience:Specialized.
ISBN:9781473962088
1473962080