Critical empathy.

Patrice Buzzanell describes critical empathy as a way of approaching cultural differences in terms of communication and design, to not assume that all users have the same habits and needs as the designer.

Bibliographic Details
Format: Video
Language:English
Language Notes:Closed-captions in English.
Published: London, United Kingdom : SAGE Publications Ltd., 2015.
Series:SAGE video shorts.
Subjects:
Online Access:Connect to this streaming video
Description
Summary:Patrice Buzzanell describes critical empathy as a way of approaching cultural differences in terms of communication and design, to not assume that all users have the same habits and needs as the designer.
Physical Description:1 online resource (1 video file (2 min., 15 sec.)) : sound, colour
ISBN:9781473932739
1473932734