Guiding a digital transformation.

Jennifer Dominiquini discusses digital transformations and the work that she has done at BBVA to help with its digital transformation. The banking industry once consisted of bank branches and in-person interactions, but it is changing into a more digital process. Dominiquini discusses digital change...

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Bibliographic Details
Format: Video
Language:English
Language Notes:Closed-captions in English.
Published: London, United Kingdom : SAGE Publications Ltd, 2016.
Series:SAGE video forum.
Subjects:
Online Access:Connect to this streaming video
Description
Summary:Jennifer Dominiquini discusses digital transformations and the work that she has done at BBVA to help with its digital transformation. The banking industry once consisted of bank branches and in-person interactions, but it is changing into a more digital process. Dominiquini discusses digital changes in banking and how they maintain customer services.
Physical Description:1 online resource (1 video file (38 min., 16 sec.)) : sound, colour
Audience:Specialized.
ISBN:9781473990401
1473990408