Customer satisfaction.

Seven reasons to strengthen your customer benefits focus /
by: Weiss, Allen, et al.
Published: (2024)

Experiencia de cliente /
by: González de La-Hoz, Marcos
Published: (2015)

Descriptive analytics : descriptive data collection.
Published: (2016)

The customer education playbook : how leading companies engage, convert, and retain customers /
by: Quick, Daniel, et al.
Published: (2022)

Shift : transform motion into progress in business /
by: Lees, Richard (Chief strategy officer), et al.
Published: (2022)

Differentiation and positioning : Uber versus Lyft /
by: Robson, Karen
Published: (2022)

How to measure customer satisfaction /
by: Hill, Nigel, 1952-
Published: (1999)

The little book of big customer satisfaction measurement /
by: Rao, Ajit, 1962-
Published: (2012)

Flowers4U.co.za : satisfaction infraction /
by: Beswick, Claire, et al.
Published: (2018)

What would you do : environmental management.
Published: (2019)

AMA handbook for customer satisfaction /
by: Dutka, Alan F.
Published: (1994)

The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service /
by: Toister, Jeff
Published: (2020)

Measuring and managing customer satisfaction : going for the gold /
by: Kessler, Sheila
Published: (1996)

The Ritz Carlton : ladies & gentlemen serving ladies & gentlemen.
Published: (2016)

Six signs of a successful chief experience officer /
by: Dunlop, Amelia
Published: (2024)

Monitoring customer satisfaction and market-perceived quality /
by: Gale, Bradley T.
Published: (1992)

Measuring consumer behavior in hospitality for enhanced decision making /
Published: (2023)

Revised customer satisfaction : the other half of your job /
by: Decker, Dru Scott, 1942-
Published: (1991)

Consumer behaviour in China : customer satisfaction and cultural values /
by: You, Hanming
Published: (1994)

The forgotten leg of quality : customer service /
by: Stamatis, D. H., 1947-
Published: (2025)

Researching customer satisfaction & loyalty : how to find out what people really think /
by: Szwarc, Paul
Published: (2005)

Service quality and management /
Published: (1999)

Shift : how to transform motion into progress in business /
by: Lees, Richard (Chief strategy officer), et al.
Published: (2022)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
by: Price, Bill, 1950-
Published: (2015)

Mapowanie wrażeń : kreowanie wartości przy pomocy ścieżek klienta, schematów usług i diagramów /
by: Kalbach, James
Published: (2022)

Friction/Reward : be your customer's first choice /
by: Hammond, Richard (Retail management consultant)
Published: (2019)

Measuring customer satisfaction : hot buttons and other measurement issues /
by: Myers, James H.
Published: (1999)

Measuring customer satisfaction : survey design, use, and statistical analysis methods /
by: Hayes, Bob E., 1963-
Published: (1998)

Quality service starts with a reservation : setting and applying standards /
by: Ribustello, Inez, et al.
Published: (2020)

Building a brand image through electronic customer relationship management /
Published: (2022)

Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
by: Hayes, Bob E., 1963-
Published: (2008)

Fit for Purpose : Wie Unternehmen Kunden finden, zufriedenstellen und binden /
by: Anderson, David J., et al.
Published: (2019)

Customer chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't /
by: Naylor, Mary
Published: (2002)

The must-have customer : 7 steps to winning the customer you haven't got /
by: Gordman, Robert
Published: (2006)

Lean UX : mit agilen Teams erfolgreiche Produkte designen /
by: Gothelf, Jeff, et al.
Published: (2022)

Consumer boycotts : effecting change through the marketplace and the media /
by: Friedman, Monroe
Published: (1999)