Selling in Customer Service : Integrating and Coordinating Service and Selling /

Digital Transformation in the Customer Experience /
Published: (2025)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
by: Price, Bill, 1950-
Published: (2015)

At your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques /
by: Eliason, Frank, 1972-
Published: (2012)

Analyzing how a small customer-focused team changed how an entire public company treated customers /
by: Essama Babissakana, Georges
Published: (2023)

Customer innovation : customer-centric strategy for enduring growth /
by: Debruyne, Marion
Published: (2014)

Managing consumer services : factory or theater? /
Published: (2014)

Service computing : concept, method and technology /
by: Wu, Zhaohui, et al.
Published: (2015)

Minding the customer : a view of customer service and quality : a speech delivered to SNCF on October 13, 1989 /
by: Marcus, Stanley, 1905-2002, ǂe author
Published: (1990)

Predictable winners : a handbook for developing, forecasting, and launching new products and services /
by: Jackson, Stuart E., et al.
Published: (2025)

Complaint management excellence : creating customer loyalty through service recovery /
by: Cook, Sarah, 1955-
Published: (2012)

Creating and managing superior customer value /
Published: (2008)

The agile manager's guide to customer-focused selling /
by: D'Innocenzo, Len
Published: (2000)

Duct tape selling : think like a marketer, sell like a superstar /
by: Jantsch, John
Published: (2014)

Serving your customer.
Published: (2015)

GEMBA WALKS FOR SERVICE EXCELLENCE : the step-by -step guide for identifying service delighters.
by: PETRUSKA, ROBERT
Published: (2017)

The A to Z of customer service : tales from the sharp end /
Published: (2008)

Effective Client Management in Professional Services : How to Build Successful Client Relationships /
by: Berkovi, Jack
Published: (2014)

After-Sales Excellence Driving Improvement, Customer Satisfaction, and Growth.
by: Woodall, Nigel
Published: (2025)

Marketing to manage customer experience : the case of Nykaa /
by: Chakraborty, Uttam, active 2023, et al.
Published: (2023)

Remarkable customer service.
Published: (2018)

Remarkable customer service.
Published: (2018)

Remarkable customer service.
Published: (2018)

Remarkable customer service.
Published: (2018)

Remarkable customer service.
Published: (2018)

Dealing with small business conflicts : celebrating LGBTQ+ pride or avoiding customer prejudice: /
by: Mehta, Shreshthi
Published: (2023)

Customer service basics : service with a smile /
Published: (2011)

Service mining : framework and application /
by: Chang, Wei-Lun
Published: (2014)

The frictionless organization : deliver great customer experiences with less effort /
by: Price, Bill, 1950-, et al.
Published: (2022)

You've been framed : how to reframe your wealth management business and renew client relationships /
by: Sclafani, Ray, 1968-
Published: (2016)

25 reproducible activities for customer service excellence /
by: Garber, Peter R.
Published: (2005)

How to wow : 68 effortless ways to make every customer experience amazing /
by: Swinscoe, Adrian
Published: (2016)

Customer love : attracting and keeping customers for life /
by: Bell, Chip R.
Published: (2000)

Stop selling, start partnering : the new thinking about finding and keeping customers /
by: Wilson, Larry
Published: (1994)

Remarkable customer service.
Published: (2018)

Who's your Gladys? : how to turn even the most difficult customer into your biggest fan /
by: Suttle, Marilyn
Published: (2009)

Insights and strategies.
Published: (2015)