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Process improvement handbook : a blueprint for managing change and increasing organizational performance /

Today's business environment demands faster responses, better service, and increased agility. The Process Improvement Handbook reveals how to design effective process improvement structures, organizations, and cultures to meet those needs. Focusing on specific process improvement knowledge area...

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Bibliographic Details
Main Author: Boutros, Tristan (Author)
Corporate Author: McGraw-Hill Companies
Other Authors: Purdie, Tim
Format: eBook
Language:English
Language Notes:In English.
Published: New York, N.Y. : McGraw-Hill Education, [2013]
Edition:First edition.
Series:McGraw-Hill's AccessEngineering.
Subjects:
Workflow > Management.
Labor productivity.
Production planning.
Business planning.
Organizational effectiveness.
Electronic books.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Part I. Introduction
  • Part II. The Process improvement knowledge areas
  • Part III. Applying the process improvement handbook
  • Part IV. Appendices.
  • Introduction
  • The process improvement context
  • Process maturity
  • Process-oriented architecture (POA)
  • Creating a process ecosystem
  • Managing process improvements
  • The process improvement organization (PIO)
  • Process improvement aptitudes
  • Case examples
  • Process improvement templates and instructions
  • Conclusion.