Strategic continuous process improvement : which quality tools to use, and when to use them /

"This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to acheive desired goals." -- from back cover.

Bibliographic Details
Main Author:	Plenert, Gerhard Johannes (Author)
Corporate Author:	McGraw-Hill Companies
Format:	eBook
Language:	English
Language Notes:	In English.
Published:	New York, N.Y. : McGraw-Hill Education, [2013]
Edition:	First edition.
Series:	McGraw-Hill's AccessEngineering.
Subjects:	Total quality management. Continuous improvement process. Quality control > Standards. Business logistics. Lean manufacturing. Quality control. Production management. Corporate governance. Electronic books.
Online Access:	Connect to the full text of this electronic book

Table of Contents:

Why another book on CPI?
Identifying a CPI opportunity
What CPI options and benchmarks are available?
What are the characteristics of each option?
Mapping CPI characteristics against your problem
Identifying the correct CPI tool
The role of governance, performance reviews, cascading, and communication
?Moving the needle?
Summary and conclusions.