http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
McGraw-Hill 36-hour course, lean six sigma
1 online resource (v, 232 pages) : illustrations.
"Use your next three-day weekend to develop valuable Lean Six Sigma skills. With the integration of Lean and Six Sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products. But you don't need to be a Black Belt to build quality and efficiency into all areas of your operation; you need just The McGraw-Hill 36-Hour Course: Lean Six Sigma.".
A. Introduction -- Building the case for quality -- Developing a corporate strategy for differentiation -- Helping to overcome operational challenges -- Goals and success metrics of lean six sigma -- The importance of lss in nonmanufacturing sectors -- Defining six sigma, lean, and lean six sigma -- Implementation overview -- Lss organization structure -- Pillars of long-term success -- The final state -- 1. Define -- Step 1: define the project ctq or the item or area in need of improvement -- Step 2: outline the business case -- Step 3: develop a high-level process map -- Step 4: define and execute a change management strategy -- Define phase summary -- Define phase checklist -- Questions to ask at the end of the define phase -- Application of lean six sigma case study?define phase deliverables -- 2. Measure -- Step 5: define the ctq characteristics (project y) -- Step 6: outline performance standard -- Step 7: develop a data collection plan -- Step 8: validate the measurement system -- Measure phase summary -- Measure phase checklist -- Questions to ask at the end of the measure phase -- Application of lean six sigma case study?measure phase deliverables -- 3. Analyze -- Step 9: baseline the process's current capability -- Step 10: define the performance objective for the process -- Step 11: identify sources of variation -- Analyze phase summary -- Analyze phase checklist -- Questions to ask at the end of the analyze phase -- Application of lean six sigma case study?analyze phase deliverables -- 4. Improve -- Step 12: identify the vital xs and implementable solutions -- Improve phase summary -- Improve phase checklist -- Questions to ask at the end of the improve phase -- Application of lean six sigma case study?improve phase deliverables -- 5. Control -- Step 13: validate measurement system analysis on the xs -- Step 14: determine the process capability -- Step 15: implement process control -- Control phase summary -- Control phase checklist -- Questions to ask at the end of the control phase -- Application of lean six sigma case study?control phase deliverables -- 6. Conclusion -- Project documentation -- Project translation -- Last thoughts -- A. Processarc comprehension test -- B. Processarc comprehension test answer key -- C. About the authors.
"Earn a certificate of achievement through the free online examination."-- Cover
"Master the essentials of lean six sigma; Maximize your study time; Measure your progress with chapter tests and a free online exam."-- Cover
Electronic reproduction. New York, N.Y. : McGraw Hill, 2012. Mode of access: World Wide Web. System requirements: Web browser. Access may be restricted to users at subscribing institutions.
Mode of access: Internet via World Wide Web.
Includes bibliographical references and index.
The McGraw-Hill 36-hour course, lean six sigma
New York, N.Y. : McGraw-Hill Education, 2012