The Six Sigma way : how to maximize the impact of your change and improvement efforts /

Bibliographic Details
Main Authors: Pande, Peter S. (Author), Neuman, Robert P. (Author), Cavanagh, Roland R. (Author)
Corporate Author: McGraw-Hill Companies
Format: eBook
Language:English
Published: New York, N.Y. : McGraw-Hill Education LLC., c2014.
Edition:2nd editon.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Abstract:Explains the impressive benefits of Six Sigma's improvement-driven and customer-centric approach to business leaders and managers. This book reveals how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance, reduce costs, build customer loyalty, and increase profits.
Physical Description:1 online resource (xix, 426 pages) : illustrations, figures, tables; 24 cm.
Also issued in print and PDF version.
Bibliography:Includes bibliographical references and indexes.
ISBN:9780071497329 (print ISBN)
0071497323 (print ISBN)
9780071823012 (eISBN)
0071823018 (eISBN)