http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
1 online resource (xiv, 706 pages) : illustrations.
The most important reference to Lean Six Sigma?fully updated for the latest advances. This thoroughly revised, industry standard guide delivers all the information you need to apply Lean Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in the field, the book contains full explanations of the latest lean, problem solving and change management principles and methods. You will discover how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits. The book includes coverage of the recently released Minitab 18. The Six Sigma Handbook, Fifth Edition covers: Building the responsive Six Sigma organization, Recognizing and capitalizing on opportunity, Data-driven management, Maximizing resources, Project management using DMAIC and DMADV, The define phase, The measure phase, Process behavior charts, Measurement systems evaluation, The analyze phase, The improve/design phase, The control/verify phase.
Cover -- Title Page -- Copyright Page -- Contents -- Preface -- PART I Six Sigma Implementation and Management -- CHAPTER 1 Building the Responsive Six Sigma Organization -- CHAPTER 2 Recognizing and Capitalizing on Opportunity -- CHAPTER 3 Data-Driven Management -- CHAPTER 4 Maximizing Resources -- PART II Six Sigma Tools and Techniques -- CHAPTER 5 Project Management Using DMAIC and DMADV -- CHAPTER 6 The Define Phase -- CHAPTER 7 The Measure Phase -- CHAPTER 8 Process Behavior Charts -- CHAPTER 9 Measurement Systems Evaluation -- CHAPTER 10 Analyze Phase -- CHAPTER 11 The Improve/Design Phase -- CHAPTER 12 Control/Verify Phase -- APPENDIX 1 Glossary of Basic Statistical Terms -- APPENDIX 2 Area Under the Standard Normal Curve -- APPENDIX 3 Critical Values of the t-Distribution -- APPENDIX 4 Chi-Square Distribution -- APPENDIX 5 F Distribution (a = 1%) -- APPENDIX 6 F Distribution (a = 5%) -- APPENDIX 7 Poisson Probability Sums -- APPENDIX 8 Tolerance Interval Factors -- APPENDIX 9 Control Chart Constants -- APPENDIX 10 Control Chart Equations -- APPENDIX 11 Table of d2* Values -- APPENDIX 12 Factors for Short Run Control Charts for Individuals,X, and R Charts -- APPENDIX 13 Sample Customer Survey -- APPENDIX 14 Process s Levels and Equivalent PPM Quality Levels -- APPENDIX 14 Process s Levels and Equivalent PPM Quality Levels -- APPENDIX 16 Green Belt Effectiveness Certification -- APPENDIX 17 AHP Using Microsoft Excel -- Notes -- References -- Index.
Electronic reproduction. New York, N.Y. : McGraw Hill, 2019. Mode of access: World Wide Web. System requirements: Web browser. Access may be restricted to users at subscribing institutions.
Mode of access: Internet via World Wide Web.
Includes bibliographical references and index.