The Supply Management Handbook /

Bibliographic Details
Corporate Author:	McGraw-Hill Companies
Other Authors:	Cavinato, Joseph L. (ed.), Flynn, Anna E. (ed.), Kauffman, Ralph G. (ed.)
Format:	eBook
Language:	English
Published:	New York, N.Y. : McGraw-Hill Education LLC., c2006.
Edition:	7th ed.
Subjects:	Industrial procurement. Purchasing departments > Management. Electronic books.
Online Access:	Connect to the full text of this electronic book

Table of Contents:

A. Preface
Looking forward into the field
B. Contributors
C. About the editors-in-chief
A. Part 1: supply: the expanding edges of purchasing
1. Supply management: ism's leadership view
How we got to where we are today
Nature of supply chains today
Summary
2. Strategic directions for supply management
The impact of future forces
The evolving role of the supply management function
Assessing readiness for tomorrow
Conclusion
3. Innovation and opportunity: what's ahead in supply management
Introduction
New technologies: tomorrow's supply management tools
New venues: global sourcing and supply management
Approaches to global sourcing
The future is now
New approaches: the rise in procurement outsourcing
New adherents: supply management in government and financial services
Conclusion: defining and leveraging supply management leadership
4. The three- to five-year outlook: anticipating the future is no longer only senior management's concern
The future is now
Chief executive officers' expectations
Chief purchasing officers' expectations
Risk management leader
Requirements for transformation
Critical success factors
The next step
B. Part 2: going to market with today's crucial imperatives
5. Developing and implementing supply strategies
Introduction
Segmentation
Risk and value
The spend analysis
Market complexity
Cost/value
Supply segmentation analysis
Supply management targets
Price versus cost in the segmentation arena
The supply strategy development process
Other quadrant strategies
Supplier relationship strategy
Choosing an approach
Summary
Bibliography
6. Strategic sourcing: where did it come from? What has it accomplished? Where is it going?
Where have we come from?
What has worked?
Where do we go from here??sustainability
Making it work: the seven-step sourcing process
Step 1: conduct internal assessment
Step 2: conduct supplier market assessment
Step 3: collect supplier information
Step 4: develop sourcing strategy
Step 5: solicit and evaluate bids
Step 6: negotiate with and select suppliers
Step 7: implement recommendations
The procurement intensity continuum: how aggressive are we and should we be at sourcing?
Internal influences
External influences
Putting it all together
The next frontier?value-based sourcing: what does this entail?
The future today?
7. Knowledge-basedsupply management
Contemporary sourcing models
Evaluating suppliers today and for tomorrow2
Analyzing supplier performance
Market intelligence
Conclusion
8. Supply chain self-measurement
Supply chains: measurements and evaluation
Creating the supplier data baseline profile
Key supplier performance matrices
Creating a balanced scorecard with key performance indicators
Conclusion
Appendix a industry case example?supplier self-measurement programs
Appendix b industry case example?self-measurement and evaluation program
9. Global supply chain networks.
Introduction
The need for global sourcing and supply
Establishing global sources and supply chain linkages
Concept of supply chain complexity
Continuous leadership and management of extended global supply chains
Summary
10. Outsourcing:challenges and opportunities
Introduction
How does outsource contracting vary from traditional services contracting?
What are some of the key points for the sow, the request for proposal (rfp), and the ultimate base outsourcing agreements?
What is a service-level agreement and how is it used?
What are key performance indictors?
Should risk-reward provisions be included in outsourcing agreements?
If the outsource supplier is based offshore, what additional concerns or issues should be considered?
The ugly side of outsource contracting: disaster recovery, business downturn, and exit strategies
What are some effective techniques, methods, and practices for managing outsourcing agreements?
Summary
Closing comments
11. Project 10x: the value proposition and strategic impact to sourcing and supply effectiveness
Project 10x background
Project 10x knowledge content
Ongoing research
The project 10x value proposition
Kms.2: a critical enabler
Project 10x and kms.2 applications
Concluding comments
C. Part 3: the four core supports of every supply chain
12. Physical supply chain design and linkages
Physical supply chain components
Supply chains are not all the same?be careful what you benchmark for
Agile supply chains and networks: mantra for the decade and beyond
13. The financial supply chain
The cfo paradox
A
200 billion goldmine for fortune 500 companies
Mess management
The big lie: e-commerce andthe digital marketplace
Data capture and depletion phenomena
Cash-to-order-to-cash canyons
Lessons learned from the physical supply chain
Optimizing the financial supply chain
The new emphasis on the financial supply chain
Vision for the financial supply chain
14. Information supply chain and e-business
Introduction
Historical perspective
Intra-enterprise information supply chain
Inter-enterprise information supply chain
Multi-tier information supply chain
E-business software tools supporting information supply chains
Information supply chains and corporate governance: sarbanes-oxley act (sox)
Emerging e-business and isc technologies
The future: the rise of intelligent networks
Emerging security and reliability requirements
Conclusion
15. Relational supply chain: from arm's lengthto alliances andjoint ventures: the future of supply chain relationships
A look at the past
Evolutionary models of supply chain relationship
Supply chain relationships 101
Visionary supply chains
Tools
Bibliography
D. Part 4: emerging issues and opportunities in supply
16. Developing supply management skills and talent
Introduction
Part i: evolving and future supply capabilities
Part ii: applying today's needs for a strong tomorrow
17. Function and form in supply management organizations.
Introduction
Changes in supply management: roles and responsibilities
Changes in supply management: financial performance
Changes in supply management: organization design
Changes in supply management: globalization
Supply chain management: issues for supply management
Summary
18. Supply management's contribution to product and service innovation
Introduction
Price versus cost
Quality
Delivery
Indirect and maintenance, repair, and operating costs
Training and career path planning
Strategic sourcing and supplier performance
Strategic planning and systems
Conclusion
19. Supply in a risk-sensitive business climate
Introduction
Defining supply chain risk
Critical dimensions for assessing supply risk
Supply risk assessment tools
Managing supply risk
Conclusion
References
20. Purchasing social responsibility?what isit, and where shouldwe be headed?
Introduction
What is psr and where are we now?
Where should we go from here?
Conclusion
Appendix a institute for supply management's principlesof social responsibility
E. Part 5: components and capabilities
21. Technology in the supply chain
Introduction
Supply chain processes
E markets?public, industry-sponsored, and private
Reverse auctions
Standards, technology, and integration
Future and promising technologies and applications
Conclusion
Bibliography
22. Supplier price and cost analysis
Introduction
What is price?
Price analysis
What is cost?
Cost analysis
Using cost analysis in leading-edge supply management
Supply management's rolein supplier cost containment
Cost and price in negotiations
Summary
Bibliography
23. Total cost of ownership
Introduction
Framing tco
Strategic cost management
A five-step approach to developing a tco analysis
Implementation issues
Summary
24. Negotiations
Introduction
Negotiations
Key strategic approaches
The pram negotiation model
Enhancing negotiation skills
25. Cost-saving techniques in supply management and the supply chain
Introduction
Supply chain cost reduction basics
A five-step best-practices framework for supply chain cost reduction
Supply chain cost reduction techniques
Conclusion and summary
26. Contract and subcontract writing and management
Introduction
Definitions
Contract writing
Special subjects for contract coverage
Form of contract
Selection of appropriate contract type
Variations
Delegation of responsibility or authority
Subcontracting
Contract administration and management
Contract abstract or work summary
Contract closeout
Conclusion
27. Quality management
Introduction
Background
Quality management tools and techniques for suppliers
Quality management tools and techniques for supply managers
Conclusion
Acknowledgments
28. Value analysis
Overview
History
Benefits
The basis of value
Summary?steps to take in setting up a value analysis program
For further reading
29. Forecasting forsupply management.
Introduction
Status of the forecasting process
Forecasting quantity
Model evaluation
Forecasting availability and lead times
Ism's report on business?
Forecasting price
Summary
Additional references
Appendix
30. Logistics of supply management
What is logistics?
Supply chain security
Conclusion
31. Legal aspects of purchasing and supply
Law and the supply management professional
Agency law
Contract law
Contracting with suppliers
Performance of the contract
Dispute resolution
Regulations affecting supply management
Electronic commerce
Conclusion
Appendix internet resources
Contract writing internet resources
32. Principles of managing investment recovery inventory: the application of reverse logistics
Introduction
Reasons why companies maintain investment recovery groups
Characterizing investment recovery inventory
Placing the inventory
Marketing summary
Logistical obstacles facing investment recovery groups
Basis of management: valuing the inventory
Systems for tracking inventory items
Conclusion
References
Useful web sites
33. Supplier performance evaluation
Introduction
Traditional measurements
The questioning
A better place
Putting it all together
Conclusion
F. Part 6: item and industry practice
34. Raw material and commodity supply management
Introduction
The link between raw materials and organizational success
Multitier supplier management
Key macro-influences on raw material supply management strategy
Market analysis
Quality
Developing a raw materials supply plan
Using the internet
Administer the raw materials contract
Value leveraging techniques
Organizational management's mind-set in a global economy
Metrics
35. Indirect materials management
Introduction
Indirect supply characteristics
Tools for indirect purchasing management
Inventory performance measures
Managing the indirect purchasing process
Information systems and technology applications in indirect materials management
Conclusion
36. Intellectual property and technology acquisition
Part 1: what is intellectual property?
Copyright law and the internet
Part 2: technology acquisition
Conclusion
37. Capital and its impacton the organization
What is capital?
The enterprise resource planning model
Capital procurement, evaluation, and control tools
Capital acquisition requirements
Financial return analysis
Steps in a project evaluation program
Supply management's role in the acquisition of capital equipment
Contract negotiations
Lease versus buy alternatives
Conclusion
38. Purchasing services
Overview
Types of services
Differences in purchasing services
The services sourcing process
Supplier performance management
Conclusion
39. Construction services supply management
Elements in construction buying
Construction project process
Selecting the proper pricing alternative
Contract content for protection of the buying organization
Conclusion
40. Supply management in the service industries
Introduction
Services company
Conclusion
41. Supply managementin the process andextractive industries: integration into supply chain management
Introduction
The nature of supply management in the process and extractive industries
Lease and royalty obligations
Location of activities and multiplicity of business sites
Impact of technology
Strategic sourcing
Strategic alliances
Economic cycles
Mro procurement
Capital purchasing
Purchased services
Inventory and materials management
Global sourcing
Miscellaneous trends
Conclusion
42. Supply management in the public sector
Introduction
Supply management and supplychain management definitions
Organizational differences betweenthe public and private sectors
Operational differences between the public and private sectors
Roles and responsibilities in the public sector
Evolution of supply management and supply chain management
Adoption of supply management in the public sector
Application of supply chain management in the u.s. Postal service
Application of supply management at the city of los angeles department of general services
Conclusion
G. Part 7: supply management information resources: institute for supply management?
Professional credentialing
Leading by example.