Six Sigma Leader : How Top Executives Will Prevail in the 21st Century /
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| Corporate Author: | |
| Format: | eBook |
| Language: | English |
| Language Notes: | In English. |
| Published: |
New York, N.Y. :
McGraw-Hill Education,
[2007]
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| Edition: | First edition. |
| Series: | McGraw-Hill's AccessEngineering.
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
Table of Contents:
- Foreword
- Acknowledgments
- Introduction: A New Standard for 21st-Century Leaders
- 1 What Is Six Sigma Leadership?
- 2 Change and Constancy
- 3 Certainty and Doubt
- 4 Speed and Deliberateness
- 5 Teamwork and Independence
- 6 Now, Tomorrow, and Next Year
- 7 Customer First ?and Last
- 8 Selling People, Telling People
- 9 Bringing Six Sigma Leadership to Life
- AFTERWORD: Life under Six Sigma Leadership.