What is six sigma process management? /

Six Sigma Process Management is a structured set of tools and techniques designed to help executives and teams continually address their customers' expectations. This book demystifies the methodology, providing a description of its concepts and helps determine which improvement efforts positive...

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Bibliographic Details
Main Authors:	Hayler, Rowland (Author), Nichols, Michael (Michael D.) (Author)
Corporate Author:	McGraw-Hill Companies
Format:	eBook
Language:	English
Language Notes:	In English.
Published:	New York, N.Y. : McGraw-Hill Education, [2005]
Edition:	First edition.
Series:	McGraw-Hill's AccessEngineering.
Subjects:	Six sigma (Quality control standard) Production management > Quality control. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Summary:	Six Sigma Process Management is a structured set of tools and techniques designed to help executives and teams continually address their customers' expectations. This book demystifies the methodology, providing a description of its concepts and helps determine which improvement efforts positively impact customers, employees, and shareholders.
Physical Description:	1 online resource (xv, 110 pages) : illustrations. Also available in print edition.
Format:	Mode of access: Internet via World Wide Web.
Bibliography:	Includes bibliographical references and index.
ISBN:	9780071453417 (print-ISBN) 0071453415 (print-ISBN)