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Conflict resolution : mediation tools for everyday worklife/

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Bibliographic Details
Main Author: Dana, Daniel (Author)
Corporate Author: McGraw-Hill Companies
Format: eBook
Language:English
Language Notes:In English.
Published: New York, N.Y. : McGraw-Hill Education, [2001]
Edition:First edition.
Series:McGraw-Hill's AccessEngineering.
Subjects:
Conflict management.
Mediation.
Interpersonal conflict.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Abstract:Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
Item Description:"Mediate between your employees ; Prevent conflicts from escalating ; Managing conflicts strategically." -- Cover
Physical Description:1 online resource (xii, 169 pages) : illustrations.
Also available in print edition.
Format:Mode of access: Internet via World Wide Web.
Bibliography:Includes bibliographical references and index.
ISBN:9780071364317
0071364315