Dana, D. (2001). Conflict resolution: Mediation tools for everyday worklife (First edition.). McGraw-Hill Education.
Chicago Style (17th ed.) CitationDana, Daniel. Conflict Resolution: Mediation Tools for Everyday Worklife. First edition. New York, N.Y.: McGraw-Hill Education, 2001.
MLA (9th ed.) CitationDana, Daniel. Conflict Resolution: Mediation Tools for Everyday Worklife. First edition. McGraw-Hill Education, 2001.
Warning: These citations may not always be 100% accurate.