Communicating effectively /

"Cell phones, e-mail, and pagers have made connecting with others in the workplace easier than ever. But real communication - saying what you mean and using your words to produce results - remains as challenging as ever. Communicating Effectively provides hands-on, no-nonsense techniques and st...

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Bibliographic Details
Main Author: Arredondo, Lani (Author)
Corporate Author: McGraw-Hill Companies
Format: eBook
Language:English
Language Notes:In English.
Published: New York, N.Y. : McGraw-Hill Education, [2013]
Edition:First edition.
Series:McGraw-Hill's AccessEngineering.
Subjects:
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • It's all about communication
  • The part perceptions play
  • Profiles and preferences
  • Building blocks of effective interactions
  • Communicating so they get it right
  • Dealing with counterproductive communications
  • Making the most of meetings
  • Steps to successful presentations
  • E-communications
  • Finishing touches.