The High-Velocity Edge : How Market Leaders Leverage Operational Excellence to Beat the Competition, Second Edition /

Bibliographic Details
Main Author: Spear, Steven J. (Author)
Corporate Author: McGraw-Hill Companies
Format: eBook
Language:English
Language Notes:In English.
Published: New York, N.Y. : McGraw Hill LLC, [2009]
Edition:Second edition.
Series:McGraw-Hill's AccessEngineeringLibrary.
Subjects:
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • PREFACE
  • FOREWORD
  • ACKNOWLEDGMENTS
  • CHAPTER 1 Getting to the Front of the Pack
  • CHAPTER 2 Complexity: The Good News and the Bad News
  • CHAPTER 3 How Complex Systems Fail
  • CHAPTER 4 How Complex Systems Succeed
  • CHAPTER 5 High Velocity under the Sea, in the Air, and on the Web
  • CHAPTER 6 Capability 1: System Design and Operation
  • CHAPTER 7 Capability 2: Problem Solving and Improvement
  • CHAPTER 8 Capability 3: Knowledge Sharing
  • CHAPTER 9 Capability 4: Developing High-Velocity skills in Others
  • CHAPTER 10 High-Velocity Crisis Recovery
  • CHAPTER 11 Creating High-Velocity Health-care Organizations
  • CHAPTER 12 Conclusion
  • EPILOGUE
  • REFERENCES
  • NOTES
  • INDEX.