United Airlines : combatting a talent shortage /
This case explains how John Scott Kirby, CEO of United Airlines, tried to combat the talent shortage in July 2022. The U.S. airline industry faced its worst pilot shortage in decades, forcing companies to reduce flights, even though travel demand had increased after the COVID-19 pandemic. United Air...
| Main Authors: | , |
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| Format: | eBook |
| Language: | English |
| Published: |
London :
SAGE Publications: SAGE Business Cases Originals,
2024.
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| Series: | SAGE Business cases.
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Summary: | This case explains how John Scott Kirby, CEO of United Airlines, tried to combat the talent shortage in July 2022. The U.S. airline industry faced its worst pilot shortage in decades, forcing companies to reduce flights, even though travel demand had increased after the COVID-19 pandemic. United Airlines specifically reduced flights from 29 cities in the summer of 2022 because its partner airline did not have enough pilots for the routes. Because the retirement age for pilots was 65 years, according to a U.S. Federal Aviation Authority mandate, the company expected that by 2026, 1,727 United Airlines pilots would reach retirement age. Kirby tried to address this challenge by starting the United Airlines' pilot training academy. How can Kirby resolve United Airlines' human capital challenges? What challenges and opportunities does his decision to own a pilot training school create? What further actions can Kirby consider to resolve United Airlines' talent issue? This case encourages students to explore how to manage a talent shortage. It also helps students evaluate the reasons for a talent shortage. |
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| Physical Description: | 1 online resource. |
| ISBN: | 9781071923078 1071923072 |