Accenture PLC : profiting from employee trauma and the reality of content moderation /
For $500 million annually, Facebook contracts Accenture PLC to moderate content that violates its Terms of Service and is not caught by artificial intelligence. The graphic nature of the content has led to mental health issues for content moderators, as well as multi-million-dollar lawsuits, leading...
| Main Authors: | , , |
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| Format: | eBook |
| Language: | English |
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London :
The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame,
2021.
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| Series: | SAGE business cases.
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Summary: | For $500 million annually, Facebook contracts Accenture PLC to moderate content that violates its Terms of Service and is not caught by artificial intelligence. The graphic nature of the content has led to mental health issues for content moderators, as well as multi-million-dollar lawsuits, leading Accenture managers to reconsider the value of the Facebook contract. |
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| Physical Description: | 1 online resource. |
| ISBN: | 9781529620368 1529620368 |