Smartphone apps and contract terms : the Uber case /
The digital medium has created new ways of contracting. A customer downloads an app on a smartphone and, using the app, buys goods, or avails services. If a dispute arises on the quality of goods or the services, the customer is then told that the contract is subject to elaborate terms, and, within...
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| Format: | eBook |
| Language: | English |
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London :
Indian Institute of Management, Ahmedabad,
2020.
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| Series: | SAGE business cases.
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Summary: | The digital medium has created new ways of contracting. A customer downloads an app on a smartphone and, using the app, buys goods, or avails services. If a dispute arises on the quality of goods or the services, the customer is then told that the contract is subject to elaborate terms, and, within it, the customer has either no remedy or limited remedy. In the digital medium, introducing pages of terms and conditions through a hyperlink or an icon costs nothing. Are the terms inserted through hyperlinks or icons binding on the customer? With the rapidly changing technology, the courts are extending the law on the formation of contracts to the digital medium. The Uber Case, a judgment of the United States Court of Appeals for the Second Circuit, develops and consolidates the law on the subject. |
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| Physical Description: | 1 online resource. |
| ISBN: | 9781529619942 1529619947 |