rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Unraveling the consequences of COVID-19 on a troubled multispecialty family medicine practice
  name:
    name part: Cantiello, John
    role:
      role term: creator
    role:
      role term: author.
  type of resource: text
  genre: Electronic books.
  origin info:
    place:
      place term: enk
    date issued: 2024
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: remote
    extent: 1 online resource.
  abstract: This case study highlights the challenges faced by Meadowbrook Family Medical Group. The challenges discussed in this case include poor employee communication, outdated technology, high staff turnover due to burnout, and rising operational costs. All of which were further exacerbated by the COVID-19 pandemic. The pandemic-induced transition to telehealth presented opportunities and challenges, with patient satisfaction being compromised due to technical issues. Meadowbrook hired a management consultant to address these multifaceted problems. The consultant employed the PDSA (Plan-Do-Study-Act) model over one year to multiple processes. Implementing systematic improvements in communication, technological infrastructure, workload distribution, and billing practices helped mitigate the challenges faced by Meadowbrook.
  target audience: specialized
  note: John Cantiello.
  subject:
    topic: COVID-19 Pandemic, 2020-
    topic: Influence
    genre: Case studies
  subject:
    topic: Medical centers
    topic: Administration
    genre: Case studies
  subject:
    topic: Centres médicaux
    topic: Administration
    genre: Études de cas
  classification: RA971.3 .C36 2024
  classification: 362.10681
  related item:
    title info:
      title: SAGE business cases
  identifier: 9781071932858
  identifier: 1071932853
  identifier: http://proxy.library.tamu.edu/login
  record info:
    record content source: SGPBL
    record creation date: 231221
    record change date: 20240923172053.5
    record identifier: in00005500297
    language of cataloging:
      language term: eng