Fire at a workplace : are there flaws in employee preparation? /

All big-box stores include an emergency action plan (EAP) in their employee training, don't they? Perhaps not, as one customer found out. Jay entered a big-box store and immediately noticed four-foot flames shooting out of the wells on the deep-fry station. No employees were at that station. Ja...

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Bibliographic Details
Main Author:	Slack, James (Author)
Format:	eBook
Language:	English
Published:	London : SAGE Publications: SAGE Business Cases Originals, 2024.
Series:	SAGE Business cases.
Subjects:	Industrial safety > Management > Case studies. Employees--Training of > Case studies. Customer relations > Management > Case studies. Sécurité du travail > Gestion > Études de cas. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Summary:	All big-box stores include an emergency action plan (EAP) in their employee training, don't they? Perhaps not, as one customer found out. Jay entered a big-box store and immediately noticed four-foot flames shooting out of the wells on the deep-fry station. No employees were at that station. Jay became increasingly worried about the flames when even employee "passers-by" showed little interest or concern. Soon he surmised that none of the employees knew what to do. Could it be that this big-box store had no EAP? What about employee training? Were there flaws in preparing staff to handle this kind of crisis?
Physical Description:	1 online resource.
ISBN:	9781071920329 1071920324