Making the right hire : advertising and evaluating communication skills /

Nearly every job description lists some version of "excellent oral and written communication skills." However, there are multiple communication skills and various modes by which these skills can be enacted. This case presents a human resource specialist who has been tasked with writing a j...

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Bibliographic Details
Main Author: Coffelt, Tina A. (Author)
Format: eBook
Language:English
Published: London : SAGE Publications: SAGE Business Cases Originals, 2021.
Series:SAGE business cases
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:Nearly every job description lists some version of "excellent oral and written communication skills." However, there are multiple communication skills and various modes by which these skills can be enacted. This case presents a human resource specialist who has been tasked with writing a job ad for a business analyst position at a Fortune 500 organization. The specialist contacts the direct supervisor to obtain more information about the communication skills the supervisor expects. Students will read the supervisor's response and use concepts from their communication course to identify precise communication skills that would be helpful to list in the job ad. The case then presents scripts of two job interviews and the comments from the direct supervisor and interview team. After reading the interviews, students will evaluate the fit of each candidate, based on the previously identified communication skills.
Physical Description:1 online resource.
Bibliography:Includes bibliographical references and index.
ISBN:9781529763713
1529763711