Who's the boss? : Millennials managing across generations in the hospitality industry /
Prior to the recent global financial crisis, it was assumed Baby Boomers would retire in massive numbers and there would be a dearth of unskilled younger workers prepared to take their place (Kunreuther, 2010). As a result of the Great Recession, Baby Boomers have chosen to remain at work longer, al...
| Main Authors: | , |
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| Format: | eBook |
| Language: | English |
| Published: |
London :
International CHRIE,
2015.
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| Series: | SAGE Business Cases.
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Summary: | Prior to the recent global financial crisis, it was assumed Baby Boomers would retire in massive numbers and there would be a dearth of unskilled younger workers prepared to take their place (Kunreuther, 2010). As a result of the Great Recession, Baby Boomers have chosen to remain at work longer, alongside those members of the Greatest Generation, Generation X and the Millennials. For the first time in history, a multi-generational workforce poised with an influx of Millennial leaders, has created numerous challenges for hospitality businesses. This case was written to explore generational characteristics while examining potential strategies Millennials could utilize to lead a cross-generational hospitality workforce. |
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| Item Description: | Originally Published InMejia, C., & Lavendol, V. (2015). Who's the boss?: Millennials managing across generations in the hospitality industry. Journal of Hospitality & Tourism Cases, 4(2), 11-20. |
| Physical Description: | 1 online resource. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781529712216 1529712211 |