Employees despise the surveillance spies /
London (2003) states that every company has different ways of discovering what employees are doing and what they think, whether their managers simply converse with employees to gain their workplace feedback, or if they use sophisticated technology that monitors virtually everything employees do duri...
| Main Author: | |
|---|---|
| Format: | eBook |
| Language: | English |
| Published: |
London :
SAGE Publications: SAGE Business Cases Originals,
2024.
|
| Series: | SAGE Business cases.
|
| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Summary: | London (2003) states that every company has different ways of discovering what employees are doing and what they think, whether their managers simply converse with employees to gain their workplace feedback, or if they use sophisticated technology that monitors virtually everything employees do during their workday. Some companies care little about what their workers think, unless they are thinking negative things about the company, its leadership, and other employees, as indicated by Weibel et al. (2016). These same companies do not welcome and appreciate the potentially positive, innovative, and productive ideas that employees have. Do employees see workplace surveillance as a neutral method used by managers to promote individual and organizational effectiveness, or is it an instrument of tyranny that regards the interests of employees as less important than those of their employers? Indiparambil (2017) states that workplace-connected surveillance becomes a damaging issue when managers use surveillance technology excessively and when managers enlist incentivized employees to serve as company spies who attempt to catch their fellow employees saying and doing things that can be brought back to their manager for employee discipline. This case is about a manager who only wants to catch employees writing, saying, and doing things that may make the company and his leadership look bad, so he can punish them harshly. Students will be asked to provide an assessment of the manager's surveillance strategies and determine if they are inappropriate and in violation of a worker's right to privacy. Students will then be challenged to design a system of surveillance that is appropriate and does not make employees anxious and fearful. |
|---|---|
| Physical Description: | 1 online resource. |
| ISBN: | 9781071940372 1071940376 |