What does retailers' post-pandemic future hold? /

This case discusses how retailers have adapted operations in response to COVID-19 pandemic-related in-person shopping restrictions, and benefited from increased online demand. Supporting resources examine retail trends and explore the specific examples of Amazon and Home Depot. Students are asked to...

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Bibliographic Details
Main Author: Barsky, Noah P. (Author)
Format: eBook
Language:English
Published: London : SAGE Publications: SAGE Business Cases Originals, 2021.
Series:SAGE business cases
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:This case discusses how retailers have adapted operations in response to COVID-19 pandemic-related in-person shopping restrictions, and benefited from increased online demand. Supporting resources examine retail trends and explore the specific examples of Amazon and Home Depot. Students are asked to identify how some retailers sustained (or grew) business and to suggest post-pandemic customer retention strategies.
Physical Description:1 online resource : illustrations.
Bibliography:Includes bibliographical references.
ISBN:9781529768985
1529768985