When personal code trumps professional code : ethical failure in the oversight of a nursing home facility /
This case study provides an example of ethical challenges that care management managers face in the context of tension between personal and professional ethics and institutional compliance. Arkesha, Access Management Company's senior administration manager, had vouched for Caroline's integ...
| Main Authors: | , , |
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| Format: | eBook |
| Language: | English |
| Published: |
London :
SAGE Publications: SAGE Business Cases Originals,
2021.
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| Series: | SAGE business cases
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Summary: | This case study provides an example of ethical challenges that care management managers face in the context of tension between personal and professional ethics and institutional compliance. Arkesha, Access Management Company's senior administration manager, had vouched for Caroline's integrity and professionalism when senior executives considered hiring her. But just two years into her position as administrative manager, Caroline defrauded the organization USD 84,000 in care management fees used to care for her ailing father. Arkesha struggled in deciding between retaining Caroline, so as to save her father and nephew (with Down syndrome) from future financial hardship, and firing her and then reporting her to senior executives in a bid to save the organization's reputation before the Center for Medicaid and Medicare Services. Following careful deliberation, reliance on her college training, and applying Reardon's six steps to ethical decision making, Arkesha made a life-changing decision. |
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| Physical Description: | 1 online resource. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781529742145 1529742145 |