What should Columbine Health Systems do in the wake of a discrimination settlement? /
In 2008, leaders at Columbine Health Systems (CHS) began to require its personal care providers to pass a written test, which they had not validated, to ensure job-readiness. Employees took the test, which adversely impacted four of the nine African employees who failed to answer 75% of the question...
| Main Authors: | , |
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| Format: | eBook |
| Language: | English |
| Published: |
London :
Society for Case Research,
2022.
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| Series: | SAGE Business cases.
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Summary: | In 2008, leaders at Columbine Health Systems (CHS) began to require its personal care providers to pass a written test, which they had not validated, to ensure job-readiness. Employees took the test, which adversely impacted four of the nine African employees who failed to answer 75% of the questions correctly. This led to the termination of these employees. Following their terminations, the Equal Employment Opportunity Commission (EEOC) brought suit, which CHS settled for $335,000. In the wake of this settlement, CHS faced a public relations crisis. |
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| Physical Description: | 1 online resource. |
| ISBN: | 9781071939956 1071939955 |