What should Columbine Health Systems do in the wake of a discrimination settlement? /

In 2008, leaders at Columbine Health Systems (CHS) began to require its personal care providers to pass a written test, which they had not validated, to ensure job-readiness. Employees took the test, which adversely impacted four of the nine African employees who failed to answer 75% of the question...

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Bibliographic Details
Main Authors: Thomason, Stephanie (Author), Koutroumanis, Dean (Author)
Format: eBook
Language:English
Published: London : Society for Case Research, 2022.
Series:SAGE Business cases.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:In 2008, leaders at Columbine Health Systems (CHS) began to require its personal care providers to pass a written test, which they had not validated, to ensure job-readiness. Employees took the test, which adversely impacted four of the nine African employees who failed to answer 75% of the questions correctly. This led to the termination of these employees. Following their terminations, the Equal Employment Opportunity Commission (EEOC) brought suit, which CHS settled for $335,000. In the wake of this settlement, CHS faced a public relations crisis.
Physical Description:1 online resource.
ISBN:9781071939956
1071939955