Disney+ and machine learning in the streaming age /

Machine learning has been used to create value in various ways across a broad swath of industries. In this case, students will explore uses for machine learning in the context of the launch of the Disney+ streaming service in November 2019. At the time of the case, Disney already operated two stream...

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Bibliographic Details
Main Author: McTigue, Kevin, active 2023 (Author)
Format: eBook
Language:English
Published: London : Kellogg School of Management, 2023.
Series:SAGE business cases.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:Machine learning has been used to create value in various ways across a broad swath of industries. In this case, students will explore uses for machine learning in the context of the launch of the Disney+ streaming service in November 2019. At the time of the case, Disney already operated two streaming platforms, Hulu and ESPN+. Its new streaming service would launch with an archive of roughly 7,500 TV episodes and 500 films, including wildly popular titles from Marvel, Star Wars, and Pixar. Yet Disney+ would be entering an increasingly competitive industry dominated by Netflix. Since its pivot from mail-order video to streaming in the early 2000s, Netflix had extensively used machine-learning algorithms to optimize customer experience and retention.
Physical Description:1 online resource : illustrations.
ISBN:9781071931318
1071931318