APA (7th ed.) Citation

Vinueza, G. (2013). Saving costs using smart call routing: Aligning business and IT through finance. Palgrave MacMillan UK.

Chicago Style (17th ed.) Citation

Vinueza, Gustavo. Saving Costs Using Smart Call Routing: Aligning Business and IT Through Finance. London: Palgrave MacMillan UK, 2013.

MLA (9th ed.) Citation

Vinueza, Gustavo. Saving Costs Using Smart Call Routing: Aligning Business and IT Through Finance. Palgrave MacMillan UK, 2013.

Warning: These citations may not always be 100% accurate.