rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    non sort: The
    title: long and winding road of enterprise system implementation
    sub title: finding success or failure?
  name:
    name part: Grainger, Nick
    role:
      role term: creator
    role:
      role term: author.
  name:
    name part: McKay, Judy
    role:
      role term: author.
  type of resource: text
  genre: bibliography
  genre: Electronic books.
  genre: Case studies
  genre: Case studies.
  genre: Études de cas.
  origin info:
    place:
      place term: enk
    date issued: 2015
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: remote
    extent: 1 online resource : illustrations.
  abstract: A global manufacturing company needing to upgrade its IT to support rapid growth decided to pilot an enterprise system (ES) implementation in one of its European businesses. This was unsuccessful, but a second attempt in Australia, drawing on the many lessons learnt was regarded as successful. Subsequently, 14 implementations proceeded all over the Asia Pacific region and elsewhere in Europe with excellent outcomes. But the next implementation of the ES into a recently acquired business in New Zealand (NZ) proved problematic. The NZ management team and users were highly critical of the system and appeared to strongly resist its implementation. Cutover was eventually mandated and did occur, but the business almost failed because of problems with the new system. Following months of complaints and lobbying, the CIO in Head Office dispatched a small experienced team to NZ to review the situation. This case raises two fundamental challenges of IT management. It supports discussion of the many issues associated with the implementation of new systems and technologies, deepening appreciation of the challenges (particularly social, cultural and political) of IT implementation. It also supports learning about the phenomenon of resistance to change in the context of IT implementation.
  target audience: specialized
  note: Nick Grainger, Judy McKay.
  note: Originally Published InGrainger, N., & McKay, J. (2015). The long and winding road of enterprise system implementation: Finding success or failure? Journal of Information Technology Teaching Cases, 5, 92-101.
  note: Includes bibliographical references and index.
  subject:
    geographic code: u-nz---
  subject:
    topic: Business enterprises
    topic: Computer networks
    geographic: New Zealand
    genre: Case studies
  subject:
    topic: Information technology
    geographic: New Zealand
    topic: Management
    genre: Case studies
  subject:
    topic: Management information systems
    geographic: New Zealand
    genre: Case studies
  subject:
    topic: Entreprises
    topic: Réseaux d'ordinateurs
    geographic: Nouvelle-Zélande
    genre: Études de cas
  subject:
    topic: Technologie de l'information
    geographic: Nouvelle-Zélande
    topic: Gestion
    genre: Études de cas
  subject:
    topic: Systèmes d'information de gestion
    geographic: Nouvelle-Zélande
    genre: Études de cas
  subject:
    topic: Business enterprises
    topic: Computer networks
  subject:
    topic: Information technology
    topic: Management
  subject:
    topic: Management information systems
  subject:
    geographic: New Zealand
  classification: HD30.37 .G73 2015
  classification: 658.054678
  related item:
    title info:
      title: SAGE Knowledge. Cases
  identifier: 9781526476814
  identifier: 1526476819
  identifier: http://proxy.library.tamu.edu/login
  record info:
    record content source: SGPBL
    record creation date: 190104
    record change date: 20240923171836.3
    record identifier: in00005497743
    language of cataloging:
      language term: eng