Selecting the best dealer : data-driven performance evaluation /
Abhinav, the general manager of Tractor Manufacturing Company of India (TMCI), had to use available data to decide which of his dealers should receive awards. The guidelines for evaluating the dealers' performance were standard, but the dealers faced different market conditions. Thus, Abhinav f...
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| Format: | eBook |
| Language: | English |
| Published: |
London :
SAGE Publications: SAGE Business Cases Originals,
2023.
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| Series: | SAGE business cases.
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Summary: | Abhinav, the general manager of Tractor Manufacturing Company of India (TMCI), had to use available data to decide which of his dealers should receive awards. The guidelines for evaluating the dealers' performance were standard, but the dealers faced different market conditions. Thus, Abhinav faced the challenge of ensuring a fair evaluation while deciding on the best dealers, using multiple performance criteria. He also had to decide on the differences in the criteria he should use to distinguish between the "best performing dealer" and "most promising dealer." |
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| Physical Description: | 1 online resource : illustrations. |
| ISBN: | 9781529619478 1529619475 |