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From crisis to excellence : change management at Frère Hospital in the Eastern Cape (Case B) /

Frère Hospital case B presents students with an example of successful change management within a large, complex South African organisation. There are multiple factors presented in the case that influenced the success of the change management strategy employed at Frère. Students must identify the key...

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Bibliographic Details
Main Authors: Arnold, Bashierah (Author), Bick, Geoff (Author), de Villiers, Katusha (Author)
Format: eBook
Language:English
Published: London : Graduate School of Business, University of Cape Town, 2018.
Series:SAGE Knowledge. Cases.
Subjects:
Frère Hospital (South Africa)
Crisis management > Case studies.
Strategic planning > Case studies.
Gestion de crise > Études de cas.
Planification stratégique > Études de cas.
Crisis management
Strategic planning
Electronic books.
Case studies
Case studies.
Études de cas.
Online Access:Connect to the full text of this electronic book
Description
Summary:Frère Hospital case B presents students with an example of successful change management within a large, complex South African organisation. There are multiple factors presented in the case that influenced the success of the change management strategy employed at Frère. Students must identify the key factors that led to that success and discuss what management approaches would be appropriate to tackle the problem presented in the case. That is, how does the hospital maintain its new service levels and effectively address their staff retention problem, considering the financial and government-imposed constraints?
Item Description:Originally Published InArnold, B., Bick, G,. & de VIlliers, K. (2018). From crisis to excellence: Change management at Frère Hospital in the Eastern Cape (case B). GSB: 2018-8. Cape Town, South Africa: Graduate School of Business, University of Cape Town.
Physical Description:1 online resource : illustrations.
Bibliography:Includes bibliographical references and index.
ISBN:9781526490643
1526490641