How IT enables business model innovation at the VDAB /

This case study invites students to discuss strategic value creation through the use of information technology (IT). It raises issues of business model innovation, IT strategy, digital platforms, ecosystems, business-IT alignment, and leadership. The key character in the case is the Chief Informatio...

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Bibliographic Details
Main Authors: Viaene, Stijn (Author), Broeckx, Saskia (Author)
Format: eBook
Language:English
Published: London : Palgrave MacMillan UK, 2013.
Series:SAGE Knowledge. Cases.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:This case study invites students to discuss strategic value creation through the use of information technology (IT). It raises issues of business model innovation, IT strategy, digital platforms, ecosystems, business-IT alignment, and leadership. The key character in the case is the Chief Information Officer, Paul Danneels, who is ready to drive the strategic transformation of the VDAB, the Flemish Employment Agency, from a service provider to a labor market conductor. Starting from a firm understanding of the VDAB's trategic choices, students should be able to discuss the positioning and role of the IT department as well as its views on value delivery.
Item Description:Originally Published InViaene, S., & Broeckx, S. (2013). How IT enables business model innovation at the VDAB. Journal of Information Technology Teaching Cases, 3, 78-87.
Physical Description:1 online resource : illustrations.
Bibliography:Includes bibliographical references and index.
ISBN:9781526478412
1526478412