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Libraries act on their LibQUAL+ findings : from data to action /

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Bibliographic Details
Other Authors: Heath, Fred M., 1944- (Editor), Kyrillidou, Martha (Editor), Askew, Consuella A. (Editor)
Format: Book
Language:English
Published: Binghamton, NY : Haworth Information Press, [2004]
Subjects:
LibQUAL+.
LibQUAL+
Library surveys > United States.
Academic libraries > Administration.
Libraries > Quality control.
Information services > Quality control.
Quality control.
Consumer satisfaction.
Library Surveys
Library Services
Quality Control
Consumer Behavior
Library Administration > methods
United States
Bibliothèques universitaires > Administration.
Bibliothèques > Qualité > Contrôle.
Services d'information > Qualité > Contrôle.
Qualité > Contrôle.
Consommateurs > Satisfaction.
quality control.
Quality control
Consumer satisfaction
Academic libraries > Administration
Information services > Quality control
Libraries > Quality control
Library surveys
Bibliothèques > Évaluation.
Online Access:Table of contents
Description
Item Description:"Co-published simultaneously as Journal of Library Administration, volume 40, numbers 3/4 2004."
"The Journal of Library Administration Monographic "Separates."
Physical Description:xviii, 254 pages : illustrations (chiefly color) ; 22 cm
Bibliography:Includes bibliographical references and index.
ISBN:0789026015
9780789026019
0789026023
9780789026026