http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Revolutionizing customer-centric banking through ICT
Title Page -- Copyright Page -- Book Series -- Table of Contents -- Detailed Table of Contents -- Preface -- Chapter 1: AI in Finance and Banking -- Chapter 2: The Use of Digital Tools for Customer Engagement in the Financial Services Sector -- Chapter 3: Triggering Technological Interferences Shaping Financial Ecosystem in India -- Chapter 4: AI-Powered CRM in Indian Banking -- Chapter 5: Central Bank Digital Currency (CBDC) Implementation in India -- Chapter 6: FinTech Start-Ups in India -- Chapter 7: Impact of Social Media Influencer Credibility on M-Banking Acceptance
Chapter 8: Unlocking the Success of Mobile Wallets Among Hawkers in India -- Chapter 9: Impact of COVID-19 on Mobile Payments -- Chapter 10: The Role of Social Media in the Adoption of Stock Investment Applications Among Gen Z -- Chapter 11: To Prioritize the Barriers to Logistical Operations for SMEs in Rural Areas Using AHP Analysis -- Chapter 12: Assessing the Strategic Transformation of the Indian Insurance Sector Evolution Amidst COVID-19 -- Compilation of References -- About the Contributors -- Index
[edited by] Dharmendra Singh, Garima Malik, Swati Bhatnagar.