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Aviation security: Federal Air Marshal Service has taken steps to address workforce issues, but additional actions needed : report to congressional requesters
Federal Air Marshal Service has taken steps to address workforce issues, but additional actions needed
1 online resource (ii, 66 pages) : color illustrations
In the wake of 9/11, terrorists continue to target aircraft and airports, underscoring the ongoing threat to civil aviation and the need for effective security measures. FAMS deploys air marshals on selected flights to address such threats and is a key component of TSA's approach to aviation security. However, longstanding challenges faced by FAMS's workforce could impact its ability to carry out its mission. This report addresses (1) the extent to which FAMS has taken steps to address air marshals' health concerns, (2) the extent to which FAMS has taken steps to address air marshals' concerns about their work schedules, and (3) the number of discrimination complaints FAMS employees have reported and the extent to which FAMS has taken steps to prevent discrimination. GAO is making six recommendations to FAMS, including that it implement a plan to assess the health of the FAMS workforce, monitor the extent that air marshals' shifts are consistent with guidelines, and strengthen efforts to prevent discrimination.
Background -- FAMS has assessed individuals' health, but has not comprehensively assessed overall workforce health -- FAMS has taken steps to address schedule unpredictability, but has not monitored work hours against guidelines or made them available to employees -- Some FAMS employees filed discrimination complaints and TSA and FAMS have taken some but not all planned steps to prevent discrimination -- Conclusions -- Recommendations for executive action -- Agency comments and our evaluation -- Appendices.
United States Government Accountability Office.
In scope of the U.S. Government Publishing Office Catalog and Indexing Program (C&I) and Federal Depository Library Program (FDLP).
GPO Cataloging Record Distribution Program (CRDP).