rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Quality management and accounting in service industries
    sub title: a new model of quality cost calculation
  name:
    name part: Sadkowski, Wojciech
    role:
      role term: creator
    role:
      role term: author.
  name:
    name part: Jedynak, Piotr
    role:
      role term: author.
  name:
    name part: Taylor & Francis
  type of resource: text
  genre: bibliography
  genre: Electronic books.
  origin info:
    place:
      place term: nyu
    date issued: 2022
    edition: 1 Edition.
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: remote
    extent: 1 online resource.
  abstract: "The process of globalisation in world markets, and the growing number of enterprises competing with one another in terms of the products and services they offer, naturally leads to the improved efficiency of management systems. Efficiency is required in order for these entities to maintain competitiveness. To assess the efficiency of their management systems, enterprises use quality cost calculation. This book fills the research gap concerned with the scientific study of the quality cost calculation, with regard to service companies. It offers the authors' concept of using the cost of quality calculation as a tool for assessing the efficiency of the management systems of service companies. The book consists of six chapters that present both a theoretical and an empirical part. In the theoretical part, the following issues are discussed: quality costs; the evolution of quality cost calculation; quality cost calculation models and their applications to date; and the specific way in which service companies operate. The practical part presents the authors' model of quality cost calculation along with the adopted assumptions and cost structure, as well as the research methodology and verification of the use of the developed model in a selected service company. The research gives credence to the role and importance of this tool in economic practice. The book will be desired reading by both theoreticians and practitioners of quality management and accounting. It is also a valuable resource for master's and doctoral students wishing to broaden their knowledge of quality costs and their calculation in the fields of economics and management"--
  note: Wojciech Sadkowski, Piotr Jedynak.
  note: Includes bibliographical references and index.
  subject:
    topic: Service industries
    topic: Management
  subject:
    topic: Total quality management
  subject:
    topic: Cost
  subject:
    topic: Accounting
  subject:
    topic: Total Quality Management
  subject:
    topic: Services (Industrie)
    topic: Gestion
  subject:
    topic: Qualité totale
  subject:
    topic: Coût
  subject:
    topic: costs
  subject:
    topic: Accounting
  subject:
    topic: Cost
  subject:
    topic: Service industries
    topic: Management
  subject:
    topic: Total quality management
  subject:
    topic: Accounting
  subject:
    topic: Management accounting and bookkeeping
  classification: HD9980.5
  classification: 354.6/8
  related item:
    title info:
      title: Routledge studies in accounting
  related item:
    title info:
      title: Quality management and accounting in service industries
    name:
      name part: Sadkowski, Wojciech.
    origin info:
      publisher: New York, NY : Routledge, 2022
      edition: 1 Edition.
    identifier: (DLC) 2022001819
  identifier: 9781000610864
  identifier: 1000610861
  identifier: 9781003275022
  identifier: 1003275028
  identifier: 9781032229812
  identifier: 9781032229843
  identifier: 2022001820
  identifier: D1B39527-7B63-47A5-8619-4970519E353D OverDrive, Inc.
  identifier: https://www.taylorfrancis.com/books/9781003275022
  record info:
    record content source: DLC
    record creation date: 220303
    record change date: 20240130225736.9
    record identifier: in00004769072
    language of cataloging:
      language term: eng