| Summary: | KEY FEATURES: Using more than 900 references from the most current empirical research to support their arguments, the authors delve into timely issues such as the current debate on the effectiveness of performance appraisal. Describing the most common performance management challenges provides readers with a realistic and comprehensive look at obstacles they will face such as conflicting goals, leniency, distorted ratings, poor attitudes, and lack of training. Illuminating case studies and hands-on exercises illustrate the connection between research and practice. Spotlight boxes highlight current debates, trends, and interesting findings in the field to reinforce important concepts while keeping the reader engaged and updated on hot topics.
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