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Law enforcement interpersonal communication and conflict management : the IMPACT model /

Practical strategies following each step of the model help readers apply the material to their day-to-day lives. Case studies throughout illustrate relevant application of communication principles in these law enforcement events. End of chapter discussion/review questions to help readers focus on th...

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Bibliographic Details
Main Author: Fitch, Brian D. (Author)
Corporate Author: Sage Publications
Format: eBook
Language:English
Published: Los Angeles, CA : SAGE Publications, Incorporated, 2016.
Subjects:
Interpersonal communication.
Conflict management.
Law enforcement.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Summary:Practical strategies following each step of the model help readers apply the material to their day-to-day lives. Case studies throughout illustrate relevant application of communication principles in these law enforcement events. End of chapter discussion/review questions to help readers focus on the key points and encourage critically thinking skill building.
Physical Description:1 online resource (138 pages) : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:9781071800676 (ebook) :