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Managing quality : managerial and critical perspectives /

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In this comprehensive review of quality management discourses and techniques Mihaela Kelemen critically analyses operations management, human resource management, organizational behaviour strategy, marketing and organization theory.

Bibliographic Details
Main Author: Kelemen, Mihaela, 1968-
Corporate Author: Sage Publications
Format: eBook
Language:English
Published: London : SAGE, c2003.
Subjects:
Total quality management.
Total quality management > Great Britain > Case studies.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Summary:In this comprehensive review of quality management discourses and techniques Mihaela Kelemen critically analyses operations management, human resource management, organizational behaviour strategy, marketing and organization theory.
Physical Description:1 online resource (xi, 209 pages) : illustrations.
Audience:Specialized.
Bibliography:Includes bibliographical references and index.
ISBN:9781446220382 (ebook) :