APA (7th ed.) Citation

Waldron, V. R., & Kassing, J. W. (2011). Managing risk in communication encounters: Strategies for the workplace. SAGE.

Chicago Style (17th ed.) Citation

Waldron, Vincent R., and Jeffrey W. Kassing. Managing Risk in Communication Encounters: Strategies for the Workplace. Los Angeles, Calif. ; London: SAGE, 2011.

MLA (9th ed.) Citation

Waldron, Vincent R., and Jeffrey W. Kassing. Managing Risk in Communication Encounters: Strategies for the Workplace. SAGE, 2011.