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A guide to the professional interview : a research-based interview methodology for people who ask questions /

Bibliographic Details
Main Authors: Rachlew, Asbjørn (Author), Løken, Geir-Egil (Author), Bergestuen, Svein Tore, 1974- (Author)
Corporate Author: EBSCOhost
Format: eBook
Language:English
Published: London : Anthem Press, 2022.
Subjects:
Interviewing.
Employment interviewing.
Electronic books.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Cover
  • Half Title
  • Title Page
  • Copyright Page
  • Contents
  • PREFACE
  • PROLOGUE
  • PART 1
  • 1 INTRODUCTION
  • The Starting Shot
  • The Method
  • Broad Scope of Application
  • The Doctor-Patient Interview
  • The Research Interview
  • The Journalistic Interview
  • 2 THE FOUNDATION OF THE METHOD
  • Errors of Justice-Procedural Aberrations
  • The Benefits of a Methodology
  • The Power Structure of the Interview
  • An Open Mind
  • The Aim of Professional Interviews
  • 3 PSYCHOLOGY
  • Short-Term and Long-Term Memory
  • The Phases of Memory
  • Encoding Phase
  • Storage Phase
  • Storage and forgetting
  • The storage phase and social influence
  • Retrieval Phase
  • False Memories
  • Memory Enhancement Techniques for Investigative Interviews
  • Lie Detection
  • Body Language and Lie Detection
  • No Shortcut to the Truth
  • Credibility versus Reliability
  • Credibility
  • Body Language and Emotional Expression
  • Social Status
  • Abundance of Detail
  • Absolutely Sure!
  • The Psychology of Decision-Making
  • 4 COMMUNICATION
  • Empathy
  • Active Listening
  • Silence
  • Body Language
  • Active Listening Challenges
  • Interruptions
  • Metacommunication
  • Norway, 2011
  • PART 2
  • 5 THE METHOD
  • Dynamic and Flexible
  • 6 PLANNING AND PREPARATION
  • Liberate Capacity
  • Time
  • Physical Preparations
  • The Room
  • Disturbances
  • A Warm Welcome
  • Food and Drink
  • Breaks
  • Equipment
  • Documentation
  • More Than One Interviewer?
  • Appearance
  • Time and Preparations
  • Scheduling the Time for the Interview
  • The Interviewer's Time
  • Respect for the Other Person's Time
  • Shortage of Time
  • What Can We Do?
  • How Can We Best Manage Our Time?
  • Case-Related Preparations
  • Gathering Information
  • Collect
  • Check
  • Connect
  • Construct
  • Consider
  • Consult
  • Collect
  • The Need for a Strategy
  • Critical Information
  • Critical Information and the Construction of Hypotheses
  • An Open Mind
  • Mental Preparations
  • Personal Motivation
  • Active Listening
  • Flexibility
  • Self-Assessment
  • 7 ENGAGE AND EXPLAIN-ESTABLISHING RAPPORT
  • The First Impression
  • Expectations
  • Information
  • The Content of Rapport Establishment
  • Presentation
  • Practical Parameters
  • The Parameters for the Interview
  • Metacommunication
  • Managing Time Shortage and Spin
  • Informal Conversations
  • 8 THE FIRST FREE RECALL
  • Unnecessary Questions
  • The Hierarchy of Reliability
  • Prompts
  • Instruction
  • Memory Enhancement in Practice
  • Painful Details
  • Varied and Adapted, but Always Open and Neutral
  • Narrow or Broad? The Interviewer's Inherent Dilemma
  • After the Introduction
  • Active Listening in Practice
  • Summarize
  • 9 EXPLORATION AND CLARIFICATION
  • Structure the Interview
  • Transparent and Impartial
  • 5Ws+H Questions
  • Clarifying Questions
  • Problematic Questions
  • Leading Questions
  • Multiple-Choice Questions
  • Sawatsky's Method
  • The Top 10 Off-the-Shelf Questions
  • How Do You Ask the Question?