How trust works : the science of how relationships are built, broken, and repaired /
From the world's leading expert on trust repair, a guide to understanding the most essential foundation of our relationships and communities. When our trust is broken, and when our own trustworthiness is called into question, many of us are left wondering what to do. We barely know how trust wo...
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| Format: | Book |
| Language: | English |
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New York :
Flatiron Books,
[2023].
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| Edition: | First edition. |
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Table of Contents:
- Introduction
- You're not as cynical as think
- When trust is broken
- The problem with apologies
- Sowing the seeds of our frustration
- The seduction of simplistic stories
- Your balance sheet is broken
- The potentate's curse
- Beware the hive mind
- Playing with wrong rules of the game
- Beyond the ravages of history
- How we move forward
- Conclusion.