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Leveraging social media data for emergency preparedness and response /

Most state departments of transportation (DOTs) use social media to broadcast information and monitor emergencies, but few rely heavily on social media data. The most common barriers to using social media for emergencies are personnel availability and training, privacy issues and data reliability. N...

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Bibliographic Details
Main Authors: Wittich, Christine E. (Author), Yáñez González, Gabriela (Author)
Corporate Authors: American Association of State Highway and Transportation Officials (sponsoring body.), United States. Federal Highway Administration (sponsoring body.)
Format: Book
Language:English
Published: Washington, D.C. : Transportation Research Board, [2023].
Series:Synthesis of highway practice ; 610.
Subjects:
Emergency management > United States.
State transportation agencies > Information technology > United States.
Social media.
Data mining.
Description
Summary:Most state departments of transportation (DOTs) use social media to broadcast information and monitor emergencies, but few rely heavily on social media data. The most common barriers to using social media for emergencies are personnel availability and training, privacy issues and data reliability. NCHRP Synthesis 610: Leveraging Social Media Data for Emergency Preparedness and Response, from TRB's National Cooperative Highway Research Program, documents state DOT practices that leverage social media data for emergency preparedness, response and recovery.
Physical Description:67 pages : illustrations ; 28 cm.
Bibliography:Includes bibliographical references (pages 38-41).
ISBN:9780309698849
0309698847