A systematic guide to leadership selection using total quality management techniques /
"This book identifies the application gap and presents a methodology based on Total Quality Management (TQM) to support the guidance of a process to select leadership (at any level of the organization). A modification to the House of Quality and a product of the Massachusetts Institute of Techn...
| Main Authors: | , , , |
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| Corporate Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
Boca Raton, FL :
CRC Press,
2023.
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| Edition: | First edition. |
| Series: | CRC focus series.
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Summary: | "This book identifies the application gap and presents a methodology based on Total Quality Management (TQM) to support the guidance of a process to select leadership (at any level of the organization). A modification to the House of Quality and a product of the Massachusetts Institute of Technology is presented and discussed as the core of a leader selection process. Two case studies are used to reinforce the concepts and applications. Finally, the book introduces some experiments for leadership development using virtual worlds and ends with a note for the future using the metaverse and digital twins for leadership"-- |
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| Physical Description: | 1 online resource (xvi, 74 pages) : illustrations. |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 9781003321170 1003321178 9781000851991 1000851990 9781000851977 1000851974 |