User involvement in health care /

How can the needs and perspective of patients be incorporated in the design and redesign of health services?. Health organizations are focusing more and more on patients - and requiring their employees to practise patient focused care. The Modernisation Initiative described in this book explores in...

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Bibliographic Details
Other Authors:	Greenhalgh, Trisha, Humphrey, Charlotte, Woodard, Fran
Format:	eBook
Language:	English
Published:	Chichester, West Sussex, UK ; Hoboken, NJ : Wiley-Blackwell/BMJ Books, 2011.
Subjects:	Great Britain. > National Health Service. Great Britain > National Health Service Patient participation > Great Britain. National health services > Great Britain. Electronic books.
Online Access:	Connect to the full text of this electronic book

Table of Contents:

User involvement : a story of our time / Trisha Greenhalgh, Charlotte Humphrey & Fran Woodard
What is already known about involving users in service transformation? / Ceri Butler & Trisha Greenhalgh
Experience-based co-design / Vikki [Pearce and others]
Patients as teachers and mentors / Gaynor Smith, Jane Hughes & Trisha Greenhalgh
Co-producing information / Jane Hughes, Gaynor Smith & Trisha Greenhalgh
Involving users in leadership and governance / Fran Woodard, Lizzy Bovill & David Freedman
Inherent tensions in involving users / Trisha Greenhalgh, Fran Woodard & Charlotte Humphrey
Where next for user involvement? / Trisha Greenhalgh, Fran Woodard & Charlotte Humphrey.