People as care catalysts : from being patient to becoming healthy /

The healthcare sector is undergoing strong expansion worldwide, as the focus changes from 'treating illness' to 'promoting wellness' and those able and willing to pay for their health make up for the shortcomings of national systems. How things evolve will depend on whether the n...

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Bibliographic Details
Other Authors: Normann, Richard, 1943-, Arvidsson, Niklas
Format: eBook
Language:English
Published: Chichester, England ; Hoboken, NJ : John Wiley & Sons, ©2006.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:The healthcare sector is undergoing strong expansion worldwide, as the focus changes from 'treating illness' to 'promoting wellness' and those able and willing to pay for their health make up for the shortcomings of national systems. How things evolve will depend on whether the national systems reinvent themselves around a new model of customer value, or fail to change and become obsolete.
Physical Description:1 online resource (xxiv, 220 pages)
Format:Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
Bibliography:Includes bibliographical references (pages 211-214) and index.
ISBN:9781119207818
1119207819
0470031581
9780470031582