Technology scorecards : aligning IT investments with business performance /
Insider advice on establishing Key Performance Indicators to value technology investments and achieve business performance. Featuring discussion of methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a scorecard that is used to derive the value that c...
| Main Author: | |
|---|---|
| Format: | eBook |
| Language: | English |
| Language Notes: | English. |
| Published: |
Hoboken, N.J. :
Wiley,
©2009.
|
| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Summary: | Insider advice on establishing Key Performance Indicators to value technology investments and achieve business performance. Featuring discussion of methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a scorecard that is used to derive the value that can be unleashed if the value drivers are established, Technology Scorecards reveals how this approach benefits both the organization and technology vendors as it helps establish achievable expectations. |
|---|---|
| Physical Description: | 1 online resource (xii, 319 pages) : illustrations |
| Bibliography: | Includes bibliographical references (pages 293-294) and index. |
| ISBN: | 9780470488485 0470488484 9781119203018 1119203015 0470488514 9780470488515 9786612368738 661236873X |