rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Bank 3.0
    sub title: why banking is no longer somewhere you go, but something you do
  title info:
    title: Bank three point oh
  name:
    name part: King, Brett
    name part: 1968-
    role:
      role term: creator
  type of resource: text
  genre: bibliography
  genre: Electronic books.
  origin info:
    place:
      place term: si
    place:
      place term: Singapore
    publisher: John Wiley & Sons Singapore Pte. Ltd.
    date issued: 2013
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: remote
    extent: 1 online resource (396 pages)
  abstract: "The first edition of Bank 2.0 took the financial services world by storm and became synonymous with disruptive customer behaviour, technology shift and new banking models. In Bank 3.0, Brett King looks at the latest trends that are redefining financial services and payments. From the global scramble for dominance of the mobile wallet, the expectations created by tablet computing, the operationalising of the cloud and the explosion of social media he explores: - How Social Media has exposed pricing, over-regulation, outdated processes and poor policy, - How mobile technology is completely changing the context of banking, - How customer advocacy is killing traditional brand marketing, - The growth of the 'de-banked' consumer who doesn't need a bank at all; and- Why Banking is no longer a place you go, but something you do. This book shows that the gap between customer and financial services players is rapidly growing, leaving massive opportunities for new, non-bank competitors to totally disrupt the industry."--Publisher description
  table of contents: pt. 1. Changes in customer behavior -- pt. 2. Rebuilding the bank -- pt. 3. The road ahead -- beyond channel.
  note: Brett King.
  note: Includes bibliographical references.
  subject:
    topic: Banks and banking
    topic: Customer services
  subject:
    topic: Bank management
  subject:
    topic: Financial services industry
  classification: HG1616.C87 K56 2013eb
  classification: 332.17
  related item:
    title info:
      title: Bank 3.0
    name:
      name part: King, Brett, 1968-
    origin info:
      publisher: Singapore : John Wiley & Sons Singapore Pte. Ltd., 2013
  identifier: 9781118589687
  identifier: 1118589688
  identifier: 9781118589649
  identifier: 1118589645
  identifier: 9781119198918
  identifier: 1119198917
  identifier: 9781118589632
  identifier: 1118589637
  identifier: CL0500000366 Safari Books Online
  identifier: EA59C22B-E594-4198-AD3C-AC011770530D OverDrive, Inc.
  identifier: http://proxy.library.tamu.edu/login
  record info:
    record content source: NhCcYBP
    record creation date: 130319
    record change date: 20260214202806.2
    record identifier: in00004684302
    language of cataloging:
      language term: eng